Buffalo Wild Wings

Reviews about Buffalo Wild Wings

• 5 / 5

  By Tina Grijalva
  Great service. I recommend to go when it's not too busy, you get great seating and excellent service.
  January 28, 2017
• 1 / 5

  By Ant G
  We went in about an hour and a half before they closed one night. I was thinking that was plenty of time to order a couple of beers and maybe a bite to eat. BIG MISTAKE! I try not to blame the server, who told us she was "new to serving", but perhaps the manager. For starters, there seemed to be confusion on what we ordered, what I thought were simple questions about the menu couldn't be answered, and she kept forgetting to bring out the waters we asked for 3 times. We had to grab another server walking by to order another round of beers (only 3 out of 4 of us were drinking). After half an hour of waiting for our food a different server walked by and asked if we were doing okay, to which I responded with frustration "I think we'd be doing better if we had our food". And magically our food came through the doors. It arrived cold and completely wrong. Our original server looked frustrated, confused and stressed. I told her not to sweat it. Manager came over to correct the problem, so I thought. She took ALL the food off the table to "remake it". Food came back out, this time with only 1 mistake. Our server came back over to apologize and she said "The manager is going to take care of your food". Apparently, that didn't mean what I thought it did. Our bill came out for the full amount. When I asked why we were paying for the food the manager came over and said she couldn't "give" us the food. She offered food credit for the next visit. I responded with "That's not going to do me any good because I won't be back, but thank you". She ended up taking 20 percent off the total bill and rather than giving us the food credit and a line, she asked us if we were sure we didn't want the food credit. Why ask? Why not say "I'm really sorry, I took something off this bill and still gave you credit on the next visit so you can give us another try"? For the record, I'm NEVER rude to people that handle my food and it takes a lot to get me to the point of frustration. Congratulations BBW you've lost my business and I will share my experience with anyone that wants to listen.
  December 12, 2016
• 5 / 5

  By Lloyd Utke
  The service and wings were great, all of the staff were on their game and it was easy to see why when the Manager came over to introduce herself. She seemed to be all over the place ensuring her staff had everything they needed to serve the customers...a great leader leads by example and she's a great leader.
  August 07, 2016